A Systematic Approach to Problem Solving
Zertis implements a systematic approach to achieving your goals. We take your project from vision to implementation in the following stages:
1.
Discover
We begin by asking lots of questions. We want to understand your business and your objectives. With detailed understanding, we can better define what success looks like for you.
2.
Define
Based on the answers and feedback we receive from you, we clearly define the parameters of the project including a timeframe, cost, people resources, and deployment strategies.
3.
Design
We present designs and workflows for various aspects of the project. Your continuous feedback throughout the design stage ensures that we are in line with your business goals.
4.
Develop
As each stage of the design process is approved, we develop the designed components and integrate various aspects of the solution. Preliminary training begins.
5.
Test
In addition to our own testing, we give you access to developed aspects of the project to ensure that the finished product will work in real life circumstances as it was envisioned.
6.
Refine
Success is in the details. Based on your feedback and our own internal testing, we refine and optimize each aspect of your project’s design, functionality, and performance.
7.
Deploy
Your project is released, and we work with you to train end users on the new workflows and tools. Our work is covered by warranty for 2 to 6 weeks depending on the project’s size and scope.
8.
Support
Technologies change. Your platforms change. You have questions and you need our help in various areas related to the project. We are here for you. That’s what support is all about.
